In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
為了簡化技術支援的請求，以及提供您更好的服務，我們使用技術支援系統。每個 支援請求皆會有一個唯一的號碼，您可以在線上使用它來追蹤進展和回應。
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
請求一個新的技術支援。請儘可能地詳細敘述，以便於我們能提供您最好的協助。 要更新先前提交的技術支援，請使用右邊的表單。在這裡，提供一個有效的電子郵 件信箱是必要的。
Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.
檢查之前建立的技術支援狀態。我們提供檔案以及您所詢問過的技術支援的完整回覆。
